December 25, 2024

Tesco Christmas shoppers crash supermarket’s website in mad rush for delivery slots

Tesco Christmas #TescoChristmas

Tesco website crashed due to high demand © Liverpool Echo Tesco website crashed due to high demand

Tesco’s website crashed this morning as people rushed to secure a Christmas delivery slot.

People looking to secure a Tesco Christmas slot this morning have complained of a queue of over 100,000 by 6am and a crashing site. Delivery Saver customers were told they could book a slot from 6am on November 15, but some complained that the queue was opened before the advertised time.

By 6.13am, users were posting screenshots that showed the queue was up to 180,000 people. Posting on Twitter, one customer said: “I logged on at 5.59 (am) to get ready only to find over 135,000 in the queue already.”

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Others complained they spent time waiting in the queue only to be kicked out. One said: “Hey @Tesco just sat for half an hour in your xmas queue and as soon as I reached the front of the queue I got kicked out and now the wait is an hour.”

Another said: “I was 38,000 in the queue and the app ‘refreshed’ itself and now I’m number 178,000. You’re having a laugh.”

Tesco has been contacted for comment.

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