November 9, 2024

Rogers users across Canada are facing an outage Friday morning

Teksavvy #Teksavvy

Rogers users across Canada are facing an outage Friday morning, with both cellular and internet services impacted.

The company has yet to formally acknowledge the issue, leaving users in the dark about when they might be able to use their devices again. But reports of the outage have piled up on an outage tracker webpage — with complaints coming from coast to coast.

Over 15,000 Rogers users in Toronto have submitted a complaint, as well as thousands in Montréal, Brampton, and Ottawa. Hundreds of users everywhere from Halifax, N.S. and Victoria B.C. have also reported issues.

The outage is also reportedly impacting ATMs and interac machines across the country, according to reports on social media.

An online service tracker showed disruptions in locations nationwide. Flanker brands are also affected, including Fido.

The Toronto Police Service tweeted that Rogers customers in that city were having trouble connecting to 911.

“We are working to resolve these issues,” the force said.

The outages also appeared to be impacting Interac and wholesale re-sellers of Rogers services. TekSavvy tweeted from its online help account that its own services were down and there is “no ETA” about when it might be restored.

The Confederation Bridge between P.E.I. and New Brunswick reported that it has lost the ability to process debit payments, and is currently only accepting cash, credit or gift cards in exchange for payment.

CBC Nova Scotia reported an inability to use bank machines in the area.

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