Netizens slam Indian Railways as Diwali rush leaves trains packed with ticketless travellers: ‘I want my refund’

The stampede at Surat railway station threw light upon Indian Railways’ inefficiency to manage the pre-Diwali crowd at railway stations and trains. The incident is not an isolated one as passengers, travelling in trains on different routes, complained of huge delays, the massive crowd on reserved coaches and at stations.

Disappointed passengers took to social media to vent out their anger on the Indian Railways for its incapability to manage crowds at railway stations and in the trains. Many people complained about jam-packed reserved bogeys of trains with ticketless passengers. A few, even complained of missing their trains, despite having a confirmed ticket, because of a massive crowd of ticket-less passengers.

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“We are traveling in Train no. 12802 AC3 seat no. B1-41, 42 with 2 kids and not even able to go to the bathroom. Please take the due action else it may lead to any mishappen,” wrote one user on X.

“Travelling in the same train and the situation is worse here… people are feeling suffocating and Ac also not working due overcrowded baugey. people are not able to sit at there own designated seats Train no. 12802 (Purushottam extress). No action till now by @IRCTCofficial,” wrote another passenger travelling in the same train.

Also Read: Diwali rush turns tragic at Surat railway station; 1 dead, 3 injured in stampede

“PNR 8900276502 Indian Railways Worst management Thanks for ruining my Diwali. This is what you get even when you have a confirmed 3rd AC ticket. No help from Police. Many people like me were not able to board. I want a total refund of ₹1173.95 @DRMBRCWR,” wrote @whoisanshul on X while tagging Railway Minister Ashwini Vaishnaw.