Mobile and internet customers reporting Optus outage

Dozens of Optus customers across Australia are taking to social media to report their mobile and internet services are down.

The provider’s website is also down, and those trying to make calls have been met with the following message: “Due to temporary service difficulties we are unable to connect your call during this time.”

“Optus is aware of an outage that may be impacting Optus services. We are aiming to restore these services as a priority,” they wrote on Twitter.

“We thank customers for their patience and will provide an update as soon as possible.”

As of 11am there were more than 8000 reports of outages reported by customers in NSW, Queensland, Western Australia and Victoria. And with many of those residents in states currently under lockdown restrictions, meaning many are working from home, the impact was particularly felt.

More to come