Deborah Hutton slams Qantas and encourages followers to fly with Virgin as her flight is delayed just hours after airline promises to ‘restore the public’s confidence’
Qantas #Qantas
Deborah Hutton has blasted Qantas publicly on Instagram on Tuesday, urging her followers to switch alliances and take their business to Virgin.
The 61-year-old star expressed her discontent after her flight was delayed for over 45 minutes, barely a few hours after the airline vowed to improve its punctuality and cut down on cancellations.
A vexed Hutton couldn’t contain her ire, taking to social media to vent her frustrations and effectively adding fuel to the already simmering Qantas PR crisis.
‘Syd-Melb…45 mins late so far and counting… @qantas,’ she wrote alongside an eye-rolling emoji.
She continued: ‘@virginaustralia much better airline,’ along with a heart and thumbs up.
Deborah Hutton has blasted Qantas publicly on Instagram on Tuesday, urging her followers to switch alliances and take their business to Virgin
This scathing recommendation comes shortly after Qantas pledged to ‘restore the public’s confidence in the kind of company we are’
This scathing recommendation comes shortly after Qantas pledged to ‘restore the public’s confidence in the kind of company we are.’
The Foxtel presenter’s post was met with a deluge of mixed reactions from her follower base, with opinions oscillating from staunch agreement to outright defence of the beleaguered airline.
One social media user echoed Hutton’s sentiment, slamming Qantas for selling tickets to already cancelled flights, calling it ‘disgraceful’.
This scathing recommendation comes shortly after Qantas pledged to ‘restore the public’s confidence in the kind of company we are’
Meanwhile, others rallied to Qantas’ defence, pointing out the reasonable nature of a 45-minute delay, especially when dictated by weather conditions and safety considerations.
A handful critiqued Hutton’s approach, accusing her of exacerbating the issue by publicising it during a particularly turbulent time for the airline.
‘Seriously…. Why do you need to put this out. I really don’t get it,’ another user commented.
‘I get Qantas is in the headlines at the moment but why make it worst? adding fuel to the fire,’ they continued.
The Foxtel presenter’s post was met with a deluge of mixed reactions from her follower base, with opinions oscillating from staunch agreement to outright defence of the beleaguered airline
The situation has sparked a deeper debate surrounding the competition and service quality between Qantas and Virgin Australia.
While some were quick to support Hutton’s call for greater competition to shake Qantas from their perceived complacency, others were less convinced about Virgin being hailed as a superior option, noting its history of financial troubles and its operational stance as a low-cost airline.
The heated debate surrounding Qantas’ service disruptions and its ensuing PR nightmare continues to engulf social media platforms, adding a new chapter to the airline’s ongoing saga of trying to rebuild trust and confidence with the Australian public.
‘Seriously…. Why do you need to put this out. I really don’t get it,’ another user commented. ‘I get Qantas is in the headlines at the moment but why make it worst? adding fuel to the fire,’ they continued
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