Huw Edwards: BBC apologises to family at centre of scandal

The BBC has apologised to the family at the centre of the Huw Edwards scandal as it admitted that their complaint was not escalated quickly enough.

The broadcaster has published a report that found “shortcomings” over the way in which it handled allegations that its star presenter received inappropriate images of a young person and paid them money.

It has enacted a process to ensure that the most serious complaints are fast-tracked in future, with improvements made to the way in which incidents are recorded and more training for staff.

The complaint made about the presenter was not escalated quickly enough to senior management, the report said

CHRIS JACKSON/PA WIRE

Leigh Tavaziva, BBC chief operating officer, said the report had shown that there is room for improvement in the way that complaints are handled.

“Although our existing processes and systems are, on the whole, working