Nike SNKRS Apps Fails Customers During Dunk Low ‘Community Garden’ Release

Nike SNKRS app users were left furious after learning the brand’s Dunk Low “Community Garden” sneakers were sold out almost immediately following their Thursday morning release. 

The sneakers, which retail for $100, are described as one of a kind. “This style applies that aesthetic to a legendary silhouette by blending collage-style graphics with muted earth tones like lemon wash and midnight turquoise. The design’s patchwork graphics are applied in an unfixed pattern, meaning each pair stands alone as a one-of-one creation,” the sneaker description reads.

However, it appears customers will only be able to get their hands on the unique kicks if they are willing to pay inflated resell prices. Shortly after the Nike Dunk Low “Community Garden” release, customers flocked to Twitter to voice their frustration.

Many users called out what they believe to be a flaw in the app that allows bots to buy large quantities of newly released items, which makes it difficult for loyal customers to complete their purchases.

“@nikestore snkrs app is getting worse. Kept getting error every time I try to buy shoes that I want. Before it would at least say if I’m in line. Bots friendly app,” one shopper wrote.

Another person added, “People still complaining about SNKRS, bro it’s 2020 if you don’t have a bot you not copping it’s simple math.”

Meanwhile, one customer managed to find a silver lining in his sneaker fail. “Another #SNKRS release, another L. Saving my money one L at a time,” the individual tweeted.

While SNKRS app customers may have missed the chance to snag a pair of the Nike Dunk Low “Community Garden” sneakers, they will get another opportunity to buy a hot ticket item. On Nov. 27,  the highly anticipated Air Jordan 4 OG Fire Red 2020 sneakers will be available for purchase at select retailers and Nike.com.

Running shoe experts believe that although Nike’s rivals are releasing new shoes with similar technology to the record-breaking footwear, the US giant will maintain its dominance in the market Photo: GETTY IMAGES NORTH AMERICA / Drew Angerer